Double booking causes backlog at testing centres

By Mikhaila Crowie
16 February 2009

The City of Cape Town’s traffic department has denied allegations that lack of skilled workers is the reason behind the backlogs in learners and drivers test centres.

The traffic department said it’s the high number of double booking is causing the backlog.

Inez Lakay, traffic department spokesperson, said people wait too long for learners and drivers appointment, because other people are making more than one appointment.

However with the new e-Natis system, double bookings will be a thing of the past.

“With the e-Natis system, if you made the booking once and you are on the system, you are not allowed to make another booking until your learners expires.”