First Presidential Hotline caller will be assisted
By Khanyisa Tabata
18 September 2009
The very first person to get through to the Presidential Hotline when it was launched on Monday is to receive assistance.
The caller from Mount Free in the Eastern Cape was the first person to get through and she spoke to President Jacob Zuma himself.
The caller had a problem to access her late husband’s money who passed away in 2006.
According to reports The King Sabata Dalindyebo municipality has acknowledged that there is an outstanding amount of money due to the caller and said they had been unable to locate her as she had moved from her place of residence.
President Zuma has promised that the staff will follow her complaint until she receives her money.
Twenty one specially trained public liaison officers took up their seats at the Union Buildings to handle calls and respond to general public inquiries and complaints over service delivery and questions about government.