Wednesday, March 24, 2010

City apologises to residents for water interruptions

By Khanyisa Tabata
24 March 2010

The City of Cape Town apologises to residents in the city following recent supply interruptions caused by burst water mains.

Departmental of Water and Sanitation Farouk Roberts says the city regrets any inconvenience caused and will strive to ensure that water interruptions and the time taken to repair burst pipes are kept to an absolute minimum by having repair teams on standby 24/7

“It is, and remains our objective to continually improve our service delivery to citizens.

“Where there is a prolonged or serious area disruption, water tankers will be provided to reduce the inconvenience. The Water and Sanitation Department has three water tankers which can be deployed, as was done with the recent major trunk pipeline burst in Voortrekker Road in Maitland. The provision of this service is broadcast over the radio,” said Roberts.

All burst pipes must be reported as soon as possible to the Water and Sanitation Department’s Technical Operations Centre on 0860 10 30 54

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