The Department of Home Affairs is extending operating hours at its offices for the duration of the school holidays.
In a statement on Monday, the department said the two-hour
extension in operating hours will see offices close at 6pm instead of 4pm from
7 – 21 July 2025.
“The department is extending operating hours to assist
learners who wish to apply for and collect their IDs during the school
holidays. To ease pressure on its clients, Home Affairs has also introduced
dedicated counters for collections in large offices that process Smart ID Cards
and passports, where space allows,” said the department.
It added that clients have an option to book application or
collection appointments before visiting offices, using the Branch Appointment
Booking System (BABS). The system is available on the Department of Home
Affairs website (www.dha.gov.za) – through the link:
https://services.dha.gov.za/#/authenticate/identity .
The department also allows clients who may not have an
opportunity to book appointments to visit as walk-ins.
“I would like to encourage all clients who have applied for
their identification documents and have been waiting for three weeks or more to
seize this opportunity by visiting their Home Affairs office to collect these critical
documents at their convenience,” said Dr Leon Schreiber, Minister of Home
Affairs.
Done by: Mitchum George
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