Department of Home Affairs systems are offline

The Department of Home Affairs confirmed that its systems are offline.

In a statement, the nationwide problem, it says, is caused by a cable breakage which connects to the State Information Technology Agency (SITA).

‘’A team of Home Affairs and SITA technicians is working tirelessly to ensure that the cable breakage is resolved. This cable break means that most Home Affairs services are not available.’’

Home Affairs says their services are currently limited to passport collections; and handwritten death certificates will be issued for burial purposes, with computerised certificates to be issued when the system is back online.

‘’We are waiting for SITA to give us information on the estimated time of restoration of the system.’’

‘’We apologise for the inconvenience caused by this unfortunate network failure,’’ it added.


PICTURE: Department of Home Affairs

Done by: Mitchum George


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