Millions of old age grant recipients were baffled as their South African Social Agency (SASSA) card were not working at the various payout points on Tuesday.
Many took to social media complaining that their
grandparent/pensioners were unable to withdraw their pension from the ATMs or
at retailers. Some using gold cards issued by Postbank experienced issues
accessing their money – others received half.
PICTURE: SASSAIn a statement, Postbank confirmed that they are
experiencing technical challenges affecting SASSA social grant payments.
‘’The technical challenges also affect some SASSA SRD R350 withdrawals
within retailers. SASSA grants beneficiaries are assured that Postbank’s
technical teams are working around the clock to resolve the issue,’’ said
Marietha Harris, Postbank Head of operations.
‘’Postbank deeply understands the inconvenience and challenges
that this technical issue poses to our valued SASSA grant customers. We apologise
unreservedly to all our customers,’’ she added.
Postbank said social grant payments transactions via SASAA
Gold Cards within post Office branches are processing normally and not affected
by the issue.
Done By: Mitchum George
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