The National Consumer Commission(NCC) has urged consumers to be vigilant when purchasing goods, particularly food items, following recent inspections in the Western Cape, specifically in the Cape metro.
The NCC said it visited 38 suppliers of Fast-Moving
Consumer Goods in the city centre, Ottery, Mitchell’s Plain,
Durbanville/Kraaifontein and Milnerton area, and found a number of violations
of the Consumer Protection Act (CPA).
PICTURE: PixabayThese include the failure to display prices, suppliers not
issuing sales records or invoices (or issuing non-compliant ones) and suppliers
refusal to provide refunds or returns on goods. It also uncovered that there
was an absence of trade descriptions on certain products (“on bullfrogs and
worms’ meat”) and that expired products were being sold.
NCC Acting Commissioner, Hardin Ratshisusu, reminds
consumers to always keep an eye out on expiry dates and ensure that products
meet quality standards.
‘’Consumers are reminded that their health comes first.
Date markings are a primary indicator of the quality of foods and consumers are
urged to exercise caution as these items have the potential of causing harm and
may compromise their health.’’
“The Consumer Protection Act expressly safeguards the
rights of consumers to safe and good quality goods. As we continue with these
joint inspections, we call upon consumers to be aware of the potential impact
of consuming foods where manufacturers’ guarantee of optimal quality is no
longer in place. These foods have the potential to cause harm to the health of
vulnerable consumers,’’ he added.
Done by: Mitchum George
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