By Mandisi Tyulu
24 June 2009
President Jacob Zuma has announced a string of measures to provide the public with forms of redress if public servants don’t deliver.
He gave his budget speech in Parliament today .
Zuma says since announcing that a hotline would be set up in his office, correspondence has increased from 300 contacts in April to 700 this month.
The president announced that public servants would wear name tags, so that the public can identify them when complimenting them or complaining about their service delivery.
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