SASSA social grant recipients will be able to withdrawal money on Wednesday, after Postbank confirmed that their ‘technical difficulty’ has been resolved.
PICTURE: SASSAIn a statement, Postbank confirmed that SASSA customers
using the Postbank SASSA Gold Cards will immediately be able to access their social
grants money via ATM‘s and Post Office branches.
‘’The processing of the reversals of funds debited on the
accounts that declined since yesterday [Tuesday] due to a system error is
underway. Beneficiaries that have attempted withdrawals since yesterday
[Tuesday] are urged to give this process some time before attempting any
further transactions. It is anticipated that the funds will be reversed into
all beneficiaries’ accounts approximately in the next 24 hours,’’ said
Dr. Bongani Diako, Postbank spokesperson.
Diako said Postbank’s technical teams are working on
restoring the transactions inside the retailers to full capacity as he says,
they are still experiencing challenges with transactions in this regard.
‘’We apologise to our valued customers for the inconvenience
caused by this incident and thank them for their patience.’’
According to Postbank, the technical challenges was an
isolated incident, and not related to the validity of the Postbank SASSA Gold Cards.
‘’SASSA Gold Cards remains valid as a means of accessing
social grants payments despite the expiry date written on the cards until
Postbank replaces the cards within the cards replacement period granted to us
by the Reserve Bank,’’ said Dr. Bongani Diako, Postbank spokesperson.
Done By: Mitchum George
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