The National Consumer Commission (NCC) has urged consumers to immediately stop using the 50ml single-use neutralizing shampoo contained in Dark and Lovely Moisture Plus Kits (Regular, and Super) as well as the Dark and Lovely Anti Breakage Kit, as it may lead to scalp infections.
COURTESY: NCCThis comes after the manufacturer, Loreal, informed the NCC
that they (Loreal) detected the presence of bacteria in the 50ml single-use
neutralizing shampoo during their regular quality controls.
In a statement, the NCC’s Deputy Commissioner Thezi Mabuza,
urged South Africans who might still have these products in their possession to
stop use and return to the point of purchase for a full refund.
‘’While this is single-use shampoo, we urge South Africans
who might still have these products in their possession to stop use and return
to the point of purchase for a full refund. According to the manufacturer,
using this shampoo may lead to scalp infections in those with compromised
immune systems.’’
The product, which was produced in April 2023, was
distributed nationally and exported to neighbouring countries such as Zambia,
Zimbabwe, Namibia, Kenya, Ghana, Botswana, Eswatini, Lesotho, Morocco, Nigeria,
“The Consumer Protection Act requires that manufacturers
and producers of products produce, and supply goods and products are of good
quality and free of defects. We urge suppliers and manufacturers to always
prioritize consumer safety. The Commission is monitoring the recall based on
its Recall Guidelines” said Mabuza.
Done By: Elona Sibunzi
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