The City of Cape Town is continuing with its compulsory, and free-of-charge, electricity meter replacement programme rollout.
The replacement is necessary as many of the City-owned
credit and prepaid meters in homes across the metro are more than 30 years old.
MMC for Energy, Xanthea Limberg says the required meter
replacement helps to avoid inaccurate readings and offers greater control for
the customer.
‘’The City’s meter replacement is beneficial for residents
and we are encouraging more residents to reach out to us to make the switch.
Not only does it help with cost management, accuracy of readings, greater usage
control and monitoring, but it also affords those qualifying beneficiaries to
move to a highly subsidised Lifeline Tariff.’’
The rollout is in a phased approach.
‘’Our appointed contractor is replacing older single and
three-phase electricity credit meters and phasing in brand new prepaid meters
in City-supplied suburbs across the Metro.’’
‘’Once the earmarked area is due for the upgrade, we will
drop a letter in the customer’s post box to arrange an appointment. Once an
appointment has been made and the contractor reaches out to the customer, they
may verify the supplied reference number by contacting the City’s Call Centre
on 0860 103 089,’’ added Limberg.
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Done By: Mitchum George
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