12July 2013
Metrorail on Thursday unveiled its service
improvement plan.
Metrorail Spokesperson
Lawrence Venkile said the current reality is that the old and poor condition of
rolling stock and infrastructure impact negatively on the ability of Metrorail
in achieving its objective of delivering quality services to customers.
Venkile added that among the improvements
includes service redesign, security and safety assets and operational
safety.
He also added that there are many key
issues that will be attended to amongst them are overcrowding and they will be
attended to with a total redesign of the service to respond to the challenges.
Furthermore he said that when these things
are addressed it will open the way for many other things such a s crime to be
eliminated.
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