Monday, August 12, 2024

CoCT forges ahead with its electricity meter replacement programme rollout

The City of Cape Town is continuing with its compulsory, and free-of-charge, electricity meter replacement programme rollout.

The replacement is necessary as many of the City-owned credit and prepaid meters in homes across the metro are more than 30 years old.

MMC for Energy, Xanthea Limberg says the required meter replacement helps to avoid inaccurate readings and offers greater control for the customer.

‘’The City’s meter replacement is beneficial for residents and we are encouraging more residents to reach out to us to make the switch. Not only does it help with cost management, accuracy of readings, greater usage control and monitoring, but it also affords those qualifying beneficiaries to move to a highly subsidised Lifeline Tariff.’’

The rollout is in a phased approach.

‘’Our appointed contractor is replacing older single and three-phase electricity credit meters and phasing in brand new prepaid meters in City-supplied suburbs across the Metro.’’

‘’Once the earmarked area is due for the upgrade, we will drop a letter in the customer’s post box to arrange an appointment. Once an appointment has been made and the contractor reaches out to the customer, they may verify the supplied reference number by contacting the City’s Call Centre on 0860 103 089,’’ added Limberg.

 


Done By: Mitchum George

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