By Kim Saulse
16 September 2009
The Presidency says service delivery complaints should be lodged with local and provincial government structures before calling the presidential hotline.
The public has been advised to first take up their service delivery complaints with their local and provincial structures before approaching the hotline.
In a statement the Presidency also urged members of the public to refrain from calling the hotline if they do not have serious queries.
The presidential hotline 17737 was set up to assist with planning, monitoring and evaluation of government performance. It was launched on Monday.
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