11 December 2014
The Home Affairs Department
said load-shedding has affected its offices country wide.
However the department said it
is implementing measures to ensure that clients receive quality services.
Minister of Home Affairs
Malusi Gigaba said they are doing everything possible to limit disruptions in
their offices.
Gigaba said the department was
looking at alternative ways to ensure that services are not affected by the
load shedding programme.
Gigaba said they understand
that many South Africans don’t apply for documents for fun, they depend on
them.
Gigaba said they are doing
their very best to address the problem.
Minister Gigaba said the
department had indeed made a lot of progress in the last two decades and this
should not be undone by challenges in the power system.
Minister Gigaba said the
situation is dire and the department needs to respond with the seriousness that
the situation demands.
The department will revert to
an offline mode system in instances where live-capture systems are down due to
load-shedding.
Minister Gigaba said the
department will prioritize people applying for passports.
Gigaba said in the past 20
years, we have seen changes in the department.
Gigaba said we have seen the
department transforming itself drastically.
Gigaba said we are happy with
the progress we have made, but this is not where we want to be.
“We want to reassure South
Africans that we are able to meet their demands Gigaba added.
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