The Western Cape has received 251 new operational South African Police Services vehicles
The event was hosted by the
provincial police commissioner, Lt Gen Thembisile Patekile, and Police
Minister, Bheki Cele, on Thursday, at the Promenade Mall in Mitchell’s Plain.
The new fleet of vehicles will be
handed over to stations and units in the Province and is meant to improve
response time and make policing more accessible to the public.
In addition to the launch of the new
vehicle fleet, a digital client satisfaction survey, ‘Rate our Service’ was
also launched. This new tool will enable the community visiting Community
Service Centres to use a quick response (QR) code to access the survey on-line
and rate their experience. The processed results from the survey will be used
to enhance service delivery and to ensure that the public receives the best possible
experience at police stations.
The City of Cape Town’s District
Commissioner, Major-Genera, Vincent Beaton, outlined the proceedings.
Major-General Beaton says in order to create a safe environment for all,
community members needs to work together with various stakeholders such as
SAPS, CPF’s, NHW’s, etc.
"Our provincial commissioner is
on a drive to capacitate the crime weight stations with physical and human
resources. We are indeed resourcing our crime combating strategy to ensure
stations are capacitated with those aspects in order to improve our crime. This
is done on the backdrop with our improved crime stats for the fourth quarter
which is indicative of creating a safe and secure environment for all, in line
with our strategic direction.’’
Western Cape’s Police Commissioner, Lieutenant-General, Thembisile Patekile, says the purpose of the event is to outline provincial SAPS’ four-year- strategy namely CEPPAT. Patekile says the 251 vehicles cost R140 million.
‘’This is in line with our strategy - Cohesive Pace Service Leadership; Evidence-based policing approach; Purpose-driven quality investigation; Partnership professional service delivery; Appropriate resourcing; Technology and innovations (CEPPAT)
‘’We bought 251 vehicles at the cost
of R140 million to render the service for the community. They will be utilised
at all SAPS stations. All actions are no means accidental, but intentional in
daily use to ensure that Communities and citizens are getting the service.
These vehicles comprise of different calibers, suitable for different terrains
within the Western Cape - off-road or urban road. These vehicles will navigate
hard-to-reach areas,’’ added Patekile.
The Western Cape police commissioner
says the new survey is a welcome move.
"At the same time we are embracing
technology, because police needs to respond to technology today. We will make
sure that we adapt to the fast-paced technology. The community will rate the
station and service experience and time taken at SAPS and some suggestions, which
will only take about 90 seconds to complete, and for all 151 stations in the
Western Cape, the service will be available next week.
‘’We urge the community to make use
of this service to assist us to check the level of servicing and also the
confidence that you have in your SAPS and there is a part that makes a
suggestion and how to improve the service at the station, we will know at the
end of each month and CPF will know so we can know where to improve our
services all these measures are aimed at bolstering policing in the province,’’
added Patekile.
Patekile urged SAPS members to not
misuse the vehicles
"I urge and encourage all SAPS members
utilising the vehicle to use it effectively and efficiently, and the community
should guard the vehicle's against
misuse and report such action to service management.’’
Western Cape police commissioner says
all vehicles will be on the roads
"The vehicles in the police garage has
turned the corner, that no more vehicles are staying in the garage. They are
there for a few times, they are out for a service. We have put a few measures
in place. We have partnered with TVET Colleges - they are assisting us with the
artesians, they have more boots in the garage, where they assist us in
repairing the vehicles that take less time to have no vehicles at the station.
Last time, we handed over new vehicles and that was in June,’’ added Western
Cape’s Police Commissioner, Lieutenant-General, Thembisile Patekile.
Rafique Foflonker, who is a cpf
chairperson in Mitchells Plain, says the new fleet of SAPS vehicles was
much-needed.
"It's a welcome event, because
our stations are suffering,our community is bleeding, because of a lack of
resources. Too many times, you find that at stations, there are no vehicles to
attend to a crime scene and those who come to do duty (sic), but there's no
vehicle, and that is a tragedy. We have people who want to work and they don't
have vehicles. As much as this 251 vehicles are welcomed, we however need more
- lots more, but at the same time we need to look at the garage and those
entities that service and maintain the vehicle. The community says we cannot
have vehicle standing stationery needing a service, a windscreen or a lightbulb
that needs to be fixed for 3 to 6 months. That is not on and the community says
we need to see change there.’’
Foflonker urged SAPS members not to
misuse the vehicles.
"These vehicles represent hope,
safety and freedom. The protect our democracy. When people are in distress,
when people are suffering, being beat up, when they have been wronged, when
they see this police vehicle driving towards them no matter how upset they were
at SAPS, the previous day, no matter the bad review they read - when they see
this vehicle, their hearts relax - there's hope and they find themselves at
peace, because this vehicle represent something so special."
The CPF chairperson said that without
a doubt, the community will embrace the survey.
"What a concept - to be able to
rate your experience at the station, when you are dissatisfied, a fantastic way
to express yourself there, and now having to go home with a heavy heart and
anger and go to social media, now it will get the necessary attention, so I
urge communities to make use of the service,’’ added Rafique Foflonker,
Mitchells Plain CPF chairperson.
The Western Cape’s Police Oversight
and Community Safety MEC, Reagan Allen says he's pleased that all vehicles that
the department requested, has now been delivered.
"We have been firm that we are
needing to see our oversight role leads to better service delivery. During the
month of January and February, when we looked at the data with specific
reference to vehicles ordered and vehicle delivered, we saw, at that particular
time, 14,88% of vehicles were delivered. We've had engagements and we've been
very clear and today I can confirm that the full complement of vehicles that
was ordered, were delivered, because when the community members call, we don't
want to hear the excuse of there is no vehicles available, it is unacceptable
and breaks down the trust between the community and SAPS.’’
Allen says the misuse of vehicles
have decreased in the province.
"We have seen during 2018 and 2021, that
on average, 266 officers violated policing usage policy. We have seen steady
progress, where the vehicle usage policy has not been violated as much anymore,
because you wanted to be firm, knowing that the policy needs to be honoured,
because community members are watching."
The MEC says a survey to improve
services at SAPS stations is a welcome one.
"This is the first province that is
launching a satisfaction survey. When we are able to see where there's a
loophole or where’s action needed or remedies needed, we want to zoom in as
quickly as possible, because I do not want officers to become disgruntled, I
don't want them to lose their passion and others are not adhering to the
code,’’ said Reagen alle, western Cape’s police Oversight & Community
Safety MEC.
Good morning.
— Mitchum George (@MitchumGeorge) May 4, 2023
I'm outside the Liberty Promenade Mall in Mitchell's Plain, this morning, where Police Minister, Bheki Cele, alongside Western Cape's Police commissioner, Lt Gen Thembisile Patekile will hand over 251 new police vehicles to stations and units in the Western Cape. pic.twitter.com/wr9HQ5eBuV
Police Minister, Bheki Cele, who
delivered the keynote address raised concerns that eight of the top 30 stations
that reported crimes are in the Cape Metro.
‘’It is important that CPF members
anchor SAPS members and they need to work together. If that don't work, then
communities won't go far.’’
Cele said the 251 vehicles are still
part of 2021/2022's budget adding that more vehicles are on the way.
"These are previous year
budgets. This year’s budget is still coming. COVID-19 delayed our orders, but
more is on the way. The people of the Western Cape don't look at colour, but
rather the services that they get. They want to walk freely but it's not
reality right now.’’
Cele says more police officers are
deployed in the province. He shared his dissatisfaction about the number of
suspects being out on bail
"We have a high number of people
on bail. Police arrests suspects, but magistrates produces bail like hot buns.
The JCPS cluster will have a meeting and a way forward. Tazne van Wyk was
killed by a person on parole. The suspect got life sentences, but van Wyj will
never come back.
The police minister urged the MEC to
fund CPF members.
"CPF’s must be resourced. We can't dodge
it any longer. They are doing the good work. The time has come not in words,
but also in deed - to provide the resources for them.
Cele sent out a stern warning to
those misusing vehicles. He added that the tyres of SAPS vehicles will be there
within the province and not just at the HQ in Pretoria.
Cele says additional police stations
are needed, adding that he met with the new Public Works and Infrastructure
Minister, Sihle Zikalala.
‘’Stations must be built, police
stations must come out like mushrooms. We must build stations where community
members must walk to stations, but more will be revealed in my budget on 23
May.’’
The Western Cape’s Deputy provincial
commissioner for support services Major-General Foster outline the new survey.
‘’The data collected is more
quantitative nature and will on an ongoing basis be utilised to determine
service ratings, identify problematic areas, and best performing environment,
Highlight possible solutions and provide overall perception of policing even at
a localised service points.
"Today, we are not only displaying an
ongoing commitment to reducing crime in our communities, but we are also saying
that we care about the quality of service you receive, we want your feedback
and will strive to improve where necessary.’’
Ward Councillor, Avron Plaatjies,
says the new vehicles will make Lentegeur, more safer.
‘’I welcome the new vehicles. It’s
exactly what we need, and a bit more. I think that police will now be better
resourced, in order to respond and proactively combat crime and be more visible
in our communities and that's exactly what we need for police to make
communities feel safe again and now we take our hands and councillors, police
and all community structures to furthermore partner with the new app being
launched, these are all welcoming, so we can make our communities more safer.’’
There is no indication at this stage how many vehicles will be given to each SAPS statation/unit.
For Bush Radio news, I am Mitchum George
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