Call centre resolves queries

Florentia Roman
04 September 2012

Within the first month the launch of the call centre for patient complaints centre has logged 155 queries.

75 of these queries were resolved on the same day while 80 were referred for further investigation.

This means that 48.4 percent query resolution was achieved.

Helene Roussouw the Spokesperson for the Minister of Health Theuns Botha has more

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