Since Sunday the Western Cape
The service is not new to patients, but it’s only a new service provider.
Last month the department took various steps to ease the delivery of the number of patients or parcels prescriptions during the transitional period.
This has relived a lot of the need for patients to collect their new month’s supply of medicines during the first two weeks of April.
The department’s Faiza Steyn said if there is a patient who is unable to access their chronic medication; the department has set up a helpline to assist patients during this period.
She added that the helpline is manned by a pharmacist who will be able to give telephonic advice regarding the nearest facility who provides 24 hour services.
The helpline number is 083 472 9300.
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