Western Cape MEC of Community Safety Dan Plato says the Report-a-Cop; Reward-a-Cop campaign has achieved about 70% success rate.
The Policing Complaints Centre has received
complaints mostly in Mitchell’s Plain, Kraaifontein, Delft
The complaints had to do with policing
service delivery issues.
Ministerial Spokesperson Ewald Botha said between
January 2014 and September this year the centre has logged 516 complaints of which
33 were able to resolve immediately, while 68% of the remaining complaints were
resolved between one or two weeks after receiving the complaint.
Meanwhile the complaints received vary in
severity of adequate service delivery with 55% of the cases related to
unacceptable behavior, 16.77% as a result of poor response by the police and
14.9% due to poor communication from the police.
“Minister Plato said it is great to see people
of the province are using the opportunity to improve service delivery in their
areas” Botha added.
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