Investigation into Serendipity Home for the Aged complete

Lusanda Bill
17 January 2015

The Western Cape Department of Social Development has responded to the final report on allegations of abuse and neglect at the Serendipity Home for the Aged.

MEC Albert Fritz ordered an investigation immediately following several reports on the matter.

Ministerial Spokesperson Sihle Ngobese said there are six key findings against the facility which pointed to Serendipity not complying with norms and standards as set out in legislation. 

Ngobese said these findings amongst others included that there was no safety programme for residents and staff, the building structure is not safe and accessible for older persons, the nutritional aspect of meals served did not comply to legislated guidelines and practices, and the facility does not provide evidence-based care to older persons. Also that the facility does not have appropriate staffing to cope with the health needs of residents.

Meanwhile the department says an action plan against the home has been established and strict deadlines have been set.

Ministerial Spokesperson Sihle Ngobese said if the Serendipity Home for the Aged fails to meet the deadlines set by the department the home will be shut down.

MEC Fritz said the department will be putting strong emphasis on finding unregistered facilities in the province. 

Ngobese said the facility must appoint a registered and qualified professional nurse by the 19 January 2015.

“The department has instructed AEASA, who conducted the investigation; to lay criminal charges based on the one case of neglect we were able to gather evidence on” Ngobese added.